Privacy Policy

Claro Real Estate Company respects your privacy and we are committed to protecting the information and data collected from our clients with the highest security standards, in compliance with local and international laws, including the privacy policies of all digital platforms and social media. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect personal information such as your name, phone number, email address, job title, and property-related information. This data is collected when you contact us directly, or when you fill out Lead Gen Forms through our advertising campaigns across digital platforms and search engines.

2. How We Use Your Information

Your information and data are used to:

• Communicate with you and respond to your inquiries upon your request.
• Provide real estate valuation and specialized consulting services.
• Provide you with information, offers, and marketing content related to our services, subject to your consent.

3. Data Protection and Security

We attach utmost importance to the security of your data. We take all strict technical, organizational, and security measures to protect your personal data and information from unauthorized access, modification, disclosure, or destruction. We ensure that your collected data (including those received across various platforms) remains completely secure and confidential.

4. Compliance with Digital Platforms' Policies

We comply with the data use terms and requirements of all digital platforms and social media (such as Google, Facebook, LinkedIn, etc.). Any data collected through these forms is used exclusively for the purposes stated to the user at the time of collection, and is not sold or shared with third parties for unauthorized marketing purposes.

5. Data Sharing

We pledge and guarantee not to share, sell, or rent customer data with any third party. The use of your data is strictly limited to the purposes outlined in this policy to provide our services to you, except if required by applicable law in the United Arab Emirates.

6. Compliance and Standards

Our services and procedures comply with the regulations of the Dubai Land Department (DLD) and the standards of the Royal Institution of Chartered Surveyors (RICS), in addition to our commitment to global best practices in client data protection.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data that we hold at any time by contacting us.

8. Contact Us

If you have any questions or concerns about this policy or how we handle your data, you can contact us via:
Email: info@clarodubai.ae
WhatsApp: +971 54 566 7700